Frequently Asked Questions (FAQ)
Q1. What services does WORLD TRAVEL SERVICE offer?
A. We are an all-in-one travel information platform offering country-specific guides, personalized itinerary recommendations, flight and hotel booking integrations, and a traveler community.
Q2. Do I need to sign up to use the service?
A. Basic travel information is accessible without registration. However, to use features like personalized itinerary suggestions, community access, and booking services, you must create an account.
Q3. How are itinerary recommendations generated?
A. Our AI algorithm suggests optimal routes and schedules based on user preferences such as budget, travel dates, and interests.
Q4. How long does it take to receive a response to an inquiry?
A. You will receive an initial response from our support team within 24 business hours. For more complex requests, we may follow up with detailed guidance.
Q5. Can I book flights or hotels directly through WORLD TRAVEL SERVICE?
A. Yes, through our partnered platforms, you can compare and book flights, accommodations, and tours. Some bookings may redirect you to external sites.
Q6. How up-to-date is the travel information?
A. Travel details by country and city are regularly updated. Urgent updates such as entry restrictions are posted in real-time.
Q7. How can I use the travel mate matching service?
A. You can search for travel companions with similar schedules and interests through the "Find Travel Mate" section in our community, or post your own travel notice.
Q8. How can I cancel or modify a booking?
A. Cancellations and modifications follow the policy of each affiliated provider. While we assist promptly, the final decision lies with the provider.
Q9. Is WORLD TRAVEL SERVICE free to use?
A. Most features, including access to travel information and the community, are free. However, some premium services (e.g., VIP Planner) may require payment.
Q10. How is my personal information protected?
A. At WORLD TRAVEL SERVICE, protecting your personal data is our top priority. All information is securely stored and managed using SSL encryption.